PRIVACY POLICY
Effective: October, 2024
IMPACT FLOW INC. (dba. Living Color) ("Living Color," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, register for event notifications, or interact with our services.
1. Information We Collect
When you interact with Living Color or register to receive event notifications, we may collect the following information:
Phone number
Name and email address
Information submitted through website forms, event registrations, or other communications
Non-personally identifiable information, such as browser type, device information, and website usage statistics
2. How We Use Your Information
We use the information we collect to:
Send SMS notifications about upcoming events, ticket releases, event reminders, announcements, and promotional offers, where you have provided consent.
Send email communications about Living Color events, news, and promotions, where applicable.
Provide information about our events, services, and activities.
Respond to inquiries and provide customer support.
Improve our website, services, and overall audience experience.
We will not use your personal information for purposes beyond those described in this policy without your consent, unless otherwise permitted or required by law.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share certain personal information with trusted third-party service providers who assist us in operating our website, managing communications, processing registrations, and delivering our services. These providers are authorized to use your information only as necessary to perform services on our behalf and are expected to protect its confidentiality.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
4. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, use, alteration, or disclosure.
While we take appropriate measures to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Data Retention
We retain personal information only as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, and comply with applicable legal obligations.
We may maintain records of SMS subscription consent, including the date, time, and method of opt-in, as well as unsubscribe requests, to manage subscriber preferences and demonstrate compliance with applicable requirements.
6. Your Rights and Choices
You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
If you have subscribed to Living Color SMS notifications, you may unsubscribe at any time by replying STOP to any text message you receive from us.
For assistance with SMS notifications, reply HELP or contact us using the information below.
You may also contact us to ask questions about how your personal information is collected and used.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, or applicable legal requirements. Any updates will be published on our website with a revised Effective Date.
8. Contact Information
If you have questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us:
IMPACT FLOW INC. (dba Living Color)
Email: contact@livingcolor.ca